Terms and Conditions

TERMS OF USE

1. Overview


This website and associated lighting control platform (“Platform”) are operated by Light Application Pty Ltd (“Light Application”, “we”, “us”, or “our”). These Terms of Use govern your access to and use of our website, software, and services.

By accessing our website or using our Platform, you agree to be bound by these Terms. If you do not agree, you must not use our services.

2. Services


Light Application provides a cloud-based lighting control and monitoring platform designed to assist organisations, including local governments and commercial entities, in managing lighting infrastructure.

Access to certain features may require a separate written agreement. Where such an agreement exists, it will prevail over these Terms to the extent of any inconsistency.

3. Authorised Users


You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must ensure that:

  • Access credentials are kept secure
  • Only authorised personnel use the Platform
  • All applicable laws and regulations are complied with

You are responsible for all activities conducted under your account.

4. Service Availability


While we strive to maintain high availability, the Platform is provided on an “as available” basis. We do not guarantee uninterrupted or error-free operation.

Scheduled maintenance, upgrades, emergency works, telecommunications failures, cyber incidents, or events outside our control may result in temporary service interruptions.

You acknowledge that the Platform is one component of your operational environment and should not be relied upon as the sole safeguard for public safety.

5. Customer Responsibilities


You remain responsible for:

  • The safe operation of lighting infrastructure
  • Implementing appropriate operational procedures
  • Maintaining backup controls where necessary
  • Ensuring that automated settings are appropriate

Light Application is not responsible for field equipment failures, electrical faults, network connectivity, or third-party systems.

6. Cybersecurity and Misuse


You must not:

  • Attempt to gain unauthorised access
  • Interfere with system integrity
  • Introduce malicious code
  • Conduct penetration testing without written approval
  • Use the Platform in a way that could damage infrastructure or public safety

We reserve the right to suspend access where a security risk is identified.

7. Intellectual Property


All intellectual property in the Platform, website, software, and documentation remains the property of Light Application or its licensors.

You are granted a limited, non-transferable licence to use the Platform solely for your internal business purposes.

8. Third-Party Services


The Platform may rely on third-party telecommunications, hosting providers, mapping services, or hardware integrations. We are not responsible for the performance of third-party services.

9. Limitation of Liability


To the maximum extent permitted by Australian law:

Light Application will not be liable for any indirect, consequential, or economic loss, including loss of revenue, loss of data, or business interruption.

Our total aggregate liability arising from or in connection with the Platform will not exceed the fees paid by you for the services in the preceding twelve (12) months.

Nothing in these Terms excludes rights that cannot be excluded under the Australian Consumer Law.

10. Indemnity


You agree to indemnify Light Application against claims arising from:

  • Misuse of the Platform
  • Unauthorised access
  • Failure to implement appropriate operational controls
  • Breach of these Terms

11. Suspension and Termination


We may suspend or terminate access where:

  • These Terms are breached
  • A security threat is detected
  • Fees remain unpaid under a separate agreement
  • Required by law

12. Privacy


Personal information is handled in accordance with our Privacy Policy.

13. Changes to Services or Terms


We may update these Terms from time to time. Continued use of the Platform constitutes acceptance of the updated Terms.

14. Governing Law


These Terms are governed by the laws of Western Australia. The parties submit to the exclusive jurisdiction of its courts.

15. Contact


For questions regarding these Terms, please contact Light Application via the details provided on our website.

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